Loc Xuan Company
Tu Liem, Hanoi, Vietnam
Rice, Fruits, Vegetable
Javedan Export Corporation
Trading Company
D. H. A., Phase 5,, ; Karachi, Pakistan
92 21 5848664
Fruits, grain, vegetables
Trading Company
Wyzwolenia 104, Wisla, Slaskie, Poland
Business services, vegetables, fruits
goodtiding ventures
Trading Company
#9 Dr. Fasehun Street, Okota Lagos, Lagos, Lagos, Nigeria
Agricultural products, fruits
Dapo Ruben & Sons Limited
10, Allen Avenue, Ikeja Lagos Nigeria, Lagos, Lagos, Nigeria
Ginger, grains, fruits

The Digital Fruits of 2021

Sat, 22 Jan 2022 22:00:00

Covid-19 revealed opportunities for companies to try new things, leading to experimentation and initiative. Something shifted for customers, too, as they became more willing to leave their comfort zones. Growth comes in three stages – planting, nurturing, and harvest – and we are now seeing the digital yields of the pandemic. There are six notable trends from the last year that will continue into 2022...

#1 Capabilities stretched to the maximum

The world has been progressing from product to service to experience for the past several years. Brands realize that to be meaningful in customers’ lives, they need to solve significant pain points. Movement in the opposite direction is also apparent, as service companies begin to make products to expand their offering.

As part of this lateral thinking, brands are daring to collaborate to multiply their power. Creative, surprising connections between companies help enhance their value offers, and leverage existing assets to offer additional products and services. Any opportunity for another point of encounter with the customer is welcome. Ecosystems are expanded through additional brands, sometimes even competitors. Anything goes.

The physical world is being connected to the infinite digital universe. The Metaverse vision, blending the tangible with the virtual, is not exclusive to Facebook. We will become more engaged with the three-dimensional digital universe, at work, for leisure, where we shop, and when we travel. Its infinite size means that expansion opportunities are endless.

Tesla is far more than a product. This year, the company is launching an auto insurance service based on driver behaviour. Clients’ insurance premiums are based on scores determined according to their driving, in real-time, regardless of their claim history. Another new service from Tesla is a subscription for autonomous driving features designed to help with the demanding parts of driving – steering, accelerating, and braking – and offering active guidance.

#2 If you want good service, serve yourself

2020 pushed even the most reluctant users to rely on digital options to interact with companies, retailers, and government agencies. As it turns out, self-service – anything people can do themselves using an interface without human intervention – provides a sense of satisfaction in being able to resolve problems on our own, but only if it is quick and easy. The more direct and precise the interaction is, the less the customer experience is impaired, which may even be better than what a human service would have provide. Self-service solutions enable people to consume services, make purchases, and find answers to questions without having to confine themselves to business hours, contend with long wait times, or overcome geographical distances. Companies that have advanced to self-service interfaces and solutions can cut back on operating costs and are less reliant on staffing while also gaining opportunities to collect information from customers and create unique and accurate customer experiences. Companies may need to implement these processes gradually, but they should realize that self-service will become a standard customer expectation soon.

An element of self-service is allowing customers to plan their journey themselves, end to end. Ryanair's Day of Travel app lets users fill in their flight and passenger information, add luggage, and receive real-time airport updates. Ryanair has also rolled out a more sophisticated chat feature, so that travelers can manage their reservations without contacting customer service.

The Disney Genie, launched by Disney for its theme parks, allows visitors to plan and update a personalized itinerary based on their choice of attractions, interests, food, and entertainment options at the park. Users can adjust their schedule for unplanned changes, such as going back to the hotel for a small child’s nap or deciding to go on the same ride twice.

#3 Twenty-four flavours of e-commerce

By now, everyone has a digital sales platform. Online shopping has long since stopped trying to mimic a brick-and-mortar experience, and instead have reached new heights day by day in an accelerating evolution spinning off into the models and solutions best suited to each brand. Companies are developing multiple online sales channels operating in parallel, targeting different customers for different purposes.

Artificial intelligence and machine learning make it possible to collect immense amounts of data, mine it for insights, and provide personalized shopping experiences to every customer. Feedback loops and dynamic adaptation to continually changing consumer behaviour bring about frequent, rapid improvements in the customer experience.

Companies are now focusing some of their efforts on forging connections between experience and sales channels. Social media is embedded in our day-to-day lives; many shopping journeys begin on one channel, instrument, or space and continue in another. A good customer experience means a smooth and seamless transition among channels. Companies are seeking ways to offer value and innovation to customers. Online sales options need to respond to a real need or pain. New forms of access to online sales are evolving to make it easier for customers to shop effortlessly.

Walmart is investing in technology by a start-up company, Botmock, for shopping via voice and chat. The new system also provides an internal solution for Walmart employees at its brick-and-mortar stores, in the form of an app to answer questions and guide staff members to product locations. As a natural interface, voice is here to stay; with technology advancing at an incredibly fast pace, soon shopping without this type of assistance will seem inconceivable.

#4 The age of multidimensional loyalty is here

Companies invest in loyalty because they understand that their relationships with existing customers are more profitable than chasing after non-customers. Studies show that customers with higher emotional involvement spend more on brands to which they are loyal to. This doesn’t mean that people no longer seek transactional rewards, such as points or discounts, but it does appear that a new era of multidimensional loyalty has begun. Companies need to know their customers emotionally, which encompasses their preferences, values, aspirations, and dreams. Every customer wants to feel like a unique individual and feel that the brand aligns with their values.

Companies that take loyalty seriously develop their apps to support this approach, enhancing the experience and granting them better familiarity with customers’ habits and preferences. This is another area where systems are developing, with strategic alliances forming between companies in different categories to allow loyalty programs to enrich their value offers. The goal for companies is to become integral to customers’ lives; smart collaborations are necessary to make that happen. The new loyalty model operates from the inside out, grounded in each company’s unique core values. The value offer of a loyalty program consists of three levels: transactional, functional, and emotional; each level comprises different components.

For example, Starbucks has introduced a special offer for club members: coffee delivered straight to their cars. Customer’s order using an app and park in a reserved spot, and the barista brings the coffee to them. The company is also considering a program for customers to return cups independently and receive a rebate and rewards in points through the app.

#5 Painless payment

Think about how many payments we make every day. Research shows that when people pay for something, the parts of their brain that register emotional and physical pain are more active. It’s not just about spending money; this response also has to do with the energy required to perform the transaction, and the wasted time. Recent technological developments aspire to make the payment experience increasingly seamless and painless. The pandemic has also spurred the transition to contactless forms of payment. As payment methods become more accessible and less noticeable, consumers will prefer them even at the expense of brand loyalty, placing retailers who fail to adopt these methods at a disadvantage.

Amazon has expanded its biometric scanning technology at stores across the United States. The Amazon One scanner allows customers’ handprint to be matched with their means of payment, adding a new option for payment at the register or identification at the store entrance. Linking handprint data to shoppers’ Amazon accounts provides a payment experience that doesn’t require a wallet, a phone, or a credit card.

Buy Now Pay Later (BNPL) methods allow customers to spread the cost of their purchases over a series of interest-free payments. The loan is often granted by a third party (such as Jifiti) or even a fourth party (the banks that provide credit to companies like Jifiti), but it is presented to customers as a service offered by the retailer. This form of payment allows customers greater flexibility and makes products more accessible to young shoppers who do not have credit cards; Apple persuades consumers to use Apple Pay on their iPhones instead of a credit card. Many companies in various fields have introduced BNPL services this year, including the bank Monzo, Ikea, Amazon, and PetSmart.

#6 Turn it up to 11 in the last mile

As the digital markets expand, consumer demands and expectations are changing as customers seek fast and inexpensive shipping options. People tend to remember their first and last interaction with a company. The efficiency and convenience of the “last mile” – the step where the package is delivered to the customer’s home – is critical in securing customer loyalty to online stores.

Many of the challenges associated with the last mile are beyond the companies’ control. Unpredictable variables such as traffic, weather, and vehicle trouble can delay or disrupt this stage. Although it is the shortest part of the shipping process, the last mile accounts for a quarter to a third of total shipping costs. Companies that develop efficient last-mile delivery processes will stand out and differentiate themselves from competitors. Coping effectively with this challenge is imperative for success in e-commerce.

Kiwibot and Sodexo launched robot food delivery services on three university campuses this year. Their vision is to create a subscriber program allowing access to user-friendly, efficient deliveries within the campus. Consumers’ growing desire for convenience in deliveries leads to the need for solutions suitable for businesses that are smaller or in remote locations. Quick, efficient deliveries that don’t require added staffing offer a convenient and cost-effective solution.

To close, as in so many other parts of our lives, innovative digital projects can make us pause and ask, who am I to try to create such an innovative experience? There are always endless excuses for not doing something which is why we should adopt what Seth Godin refers to as “lifeguard” mode: any one of us can make a difference and have an impact. On lifeguard duty, we would jump into the water without hesitation- the same should go for digital innovation. Israel is a great example of a community that has adopted this model, for the digital fruits that have ripened in Israel this year are entirely in our own hands.

Written by Yael Kander, Head of Digital, BDO Israel

global impex
Trading Company
25, Vora Colony, Ajwa Road, ; Baroda, Gujarat, India
91 0265 5581812
Food, vegetables, fruits, wheat, rice, salt, scrap, flavoured milk, bread grade flour etc.
Zorin Inc.
Manufacturer, Trading Company, Business Service (Transportation, finance, travel, Ads, etc)
Organize Sanayi 4, Cadde, Antalya, Turkey
Vegetables, Fruits, Grain, Machinery, Transportation,
Premier Rice Mills
Individual (Sole proprietorship)
Head Office: Gold Centre Plaza 4th Floor Office No 408-409 Liberty Market, Lahore, Punjab, Pakistan
Basmati Rice, Fresh Vegetables, Fruits
rayite plc
8 Olasonde Str, Papa Ajao Mushin Lagos Nigeria, Mushin, Lagos, Nigeria
Agricultural Specialist, Fruits, Grains
Seagull Indo Canada INC
Trading Company
North York, ; Toronto, Ontario, Canada
1 416 2471802
Wheat, rice, sugar, soyameals, corn, maize, lentils, urea, DAP, mineral water, fruits, vegetables
Fresh Ideas
Trading Company
486 Av Libertador, Vicente Lopez, Buenos Aires, Argentina
Buying Office
Tariq Road, Karachi, Sind, Pakistan
Vegetables, Fruits, Grains & Spices
Agribusiness Link
Buying Office
Main Clifton Road, Karachi, Sind, Pakistan
Fruits, Vegetables
437st Asafara, Alexandria, Egypt
Vegetables, Fruits, Agricultural Products
Trischaan Import & Export
Erich Ollen Hauer Str-32, Wiesbaden, Germany
All Type Of Dry, Fruits,
Charles International
Trading Company
74, Le Ben' Avenue, Paris, France
Agricultural Products, Fruits
Trading Company
112 Taimor St., Quwesna, Egypt
Fruits, Vegetables, Beans
Fresh Fruit Dooel
Trading Company
S. Dolno Svilare, ; Skopje, Macedonia, Macedonia
389 02 2051519
Fruits, vegetables, pear, tomato, patato, apple
Trading Company
16 Dr. Hassan Mahoud St. , Heliopolis, Cairo, Egypt
Vegetables, Onion, Garlic, Fresh Vegetables, Potato, Sweet Potato, Fruits, Grapes, Dates, Orange
Trading Company
Sevalpatty (Po) Semmettupatty, Thuvarankurichy (Via), Tirichy, Tamil Nadu, India
Fruits, Coconuts, Fresh Preserved Vegetables
800 Meters West, San Jose, Costa Rica
Vegetables, Fruits, Exotic Fruits And Vegetables
K.O.E.L. Promet d.o.o.
Trading Company
K. Zahradnika 26, Zagreb, Croatia, Croatia (local name: Hrvatska)
white horse
Trading Company
6 Tersa Street, Giza, Giza, Egypt
Vegetables, Fruits, Glue, Gelatine
Trading Company
Skoroszewska 10/12, ; Warszawa, Poland
48 501 446446
Fruits, vegetables
Powertech Worldwide Ltd.
Trading Company
202,Krishna Chambers, 59,New Marine Lines,Churchgate, Mumbai, Maharashtra, India
Onions, Vegetables, Fruits
Don's International Lanka (Pvt) Ltd
Trading Company
56/21 Barnes Place, Colombo 7, Western, Sri Lanka
Tea, fruits, vegetable
Dandeghar Road, Panchgani, Maharashtra, India
Fruits, paper bags, ice creams
Kenya Produce Exporters
P. O. Box 2183, Nairobi, Kenya, Kenya
Fruits, Vegetables
Arma Food Inc.
Trading Company
64/15 Baghramian Avenue, Yerevan, Armenia
Fruits, vegetables
Frootypalm Inc.
Trading Company
Cr 13 # 28-124, Santa Marta, Magdalena, Colombia
Fruits, Palm Oil
Hatzmaut, Eben Yehuda, Hasharon, Israel
Vegetables, fruits, soja
88,89 Arcot Road Vadapalani, Chennai, Tamil Nadu, India
Coconut chips, fruits, seeds
'saket', Nr K J Mehta Highschool, Nashik Road, Nashik, Maharashtra, India
Fruits, vegetables
Golestan Shargh Co.
Trading Company
Apadana, Tehran / Mashhad, Iran (Islamic Republic of)
Saffron, Nuts, Essence, Fruits
Trading Company
Ignacio Comonfort 412- 30, Metepec, Mex., Mexico, Mexico
Fruits, vegetables,
Trading Company
Syedia Mansion,139, Commerce College Road, Mogaltooly, Chittagong, Chittagong, Bangladesh
Vegetable, food, fruits
rotanisi research, management and consultancy firm
Trading Company
Dr 17 Cva Buliding Jp Laurel Avenue, Davao City, Davao City, Philippines
Fruits, vegetables,
Pbno.6217. Mazagoan Post Office, Mumbai, Maharashtra, India
Fruits, garments, vegetable
ahmad yosef alfehaid trading
Individual (Sole proprietorship)
Rodah, Riyad, Saudi Arabia
Fruits, Vegetables
Global Trading Hub
Via Espana, 120 Espana Building, Panama, Panama, Panama
Fruits, vegetables,
Cra 46a 12-50, Cali, Valle del Cauca, Colombia
Fruits, fruit pulp
jdb enterprise
Trading Company
11971 Kathy Lane, Garden Grove, California, United States
Lakshmi Impex
Trading Company
Plot # 15, H. No.33-38 Rtc Colony, Tirumalgiri, ; Secundrabad, Andhra Pradesh, India
91 40 55990940
Fruits, vegetables, diapers
the king llc
2045 Bolton Rd, ; Atlanta, Georgia, United States
1404 428 0170
Cotton seed, vegetables, fruits
Shrishti Agro Products
Trading Company
1 A Ashutosh Mukherjee Road, ; Kolkata, West Bengal, India
91 33 24741641
Fruits, Vegetables
Soli Transportation
Trading Company
Hankin, ; Haifa, Israel
972 54 4979858
Fruits, iron, oil
02-15FL, Section D,42 Jiangdong North Road, Nanjing 210036 P. R. China, ; Nanjing, Jiangsu, China (Mainland)
86 25 86566607
Fruits, vegetables
Comercia Internacional
Trading Company
Aramberri 849, ; Monterrey, Nuevo Leon, Mexico
52 818 3450357
Fruits, nuts
Shaa Commodities
Trading Company
19 / 4, Colombo, Colombo, Westen, Sri Lanka
Coconut, spices, fruits
55/1 Huludagoda Road Mountlavinia Srilanka, ; Colombo, Sri Lanka
94 011 2738353
Pineapple, spice, fruits
3553 Nw 79th Ave, Miami, Florida, United States
Fruits, Vegetebles
Gouda Company
Trading Company
Egypt- Kafr Elshikh- Kallin- Ezebt Gouda, ; Kafr Elshiekh, Egypt
0020 47 3400047
Fruits, tomato, onion
Trading Company
15-ziki Alhalabi, ; Damascus, Syrian Arab Republic
963 11 33 44 403
Fruits, frozen & dried fruit
Union Swiss Egypt Export Co.
Trading Company
3 Ahmed Mekhemar St, El-Nozha El-Gedida, Heliopolis,, ; Cairo, Cairo, Egypt
002 02 624-8378 / 6207486
Growers, Fruits, Vegetables ( Exporters )
Golf View Towers, ; Gurgaon, Haryana, India
91 124 4109424
Fruits, vegetables
CA India Pvt Ltd
Trading Company
58 Ramanuja Nagar, ; Erode, Tamil Nadu, India
91 424 2212816
Fresh vegetables, fruits, spices
denewood group Ltd
20 Organ Hall Road, ; Borehamwood, Hertfordshire, United Kingdom
440208 953 5444
Vegetables, fruits, flowers
Agri Unggul Sdn Bhd
Manufacturer, Trading Company
No19, 2nd Floor, Jalan Usj 9 / 5p, Subang Jaya, Selangor, Malaysia
Vegetable, Fruits,
Trading Company
Permata Hijau No. A3, ; South Jakarta, Jakarta Raya, Indonesia
62 21 7063 1010
vegetables, fruits, potato, mushrooms, other agriculture products
S.K. Exports
Trading Company
9, Umiya Complex, Ambad Police Station Road, Ashwin Nagar,, ; Nasik, Maharashtra, India
91 0253 2373688
Onions, vegitables, fruits.
Fine Arts Siam
Ekkamai 125, ; Bangkok, Wattana, Thailand
66 2 3820433
Fruits, Coconuts, Juices, Frozen Products.
samantadbir co
Trading Company
Serdang Raya, ; Kualu Lumpoor, Malaysia
60 016 6360657
Sunshine Enterprises
Trading Company
Hide Market, ; Amritsar, Punjab, India
91 183 5052044
Fruits, such as mangoes, apples and fresh vegetables
meghna enterprise
Trading Company
Tapkeshwari Complex, ; Bhuj, Gujarat, United Kingdom
91 02832 230120
Fruits, dry fruits, handicrafts
Sapphire Trading Pvt. Ltd.
Trading Company
346, L-2, Sector-9, ; Panchkula, Haryana, India
91 172 2571529
Basmati rice, sugar, pickles, vegetables, fruits, etc.
Qingdao Aga Trade Co., Ltd
Trading Company
1a, T4-1, Silver Garden, No.1 Zhang Huaroad, ; Hong Kong
86 532 5888575
Frozen vegetables, fruits, seafood, processed foods, vegetables
Hongkang Road 23 Mid Buiding, ; Qingdao, Shandong, China (Mainland)
86 532 85065655
Fresh vegetable, fruits
Ayat Import And Export
11 Gasr Ahmed, ; Misurata, Misurata, Libyan Arab Jamahiriya
218 51 741869
N. A. B. Exports
Trading Company
D2 Ramco Nagar North, ; Pandalgudi, Tamil Nadu,India, India
91 4566 261238
Dried chilli, chilli powder, fruits, lemon
Murshidha International
Trading Company
21, Kaja Street, Nearmeenakshi Talkies, ; madurai, Tamil Nadu, India
91 431 2333229
Fruits, vegetables, spices
Block B,13,Taichung Textile Town,Manchung, ; ZhongSan, Guangdong, China (Mainland)
86 760 6176000
Mushroom, potato, tea, fruits
No.11/8, Middle St,, Valangaiman, Tamil Nadu, India., ; Kumbakonam, Tamil Nadu , India., United Arab Emirates
00971 50 4959187
Vegetable, fruits, banana, grapes, asparagus, ladies finger, drum stick, brinjal, tomato, cucumber, bitter guard
Trading Company
198 Springbok Street, ; Dendron, limpopo, South Africa
27 015 5010406
Agriculture products, fruits, nuts, vegetables, grain, cereals, beverages
armaan international
Trading Company
Jalaram Market Office No. 402 Sector 19 Vashi Navi Mumbai, Navi Mumbai, Maharashtra, India
Vegetable, Fruits, Cereals
Naranchoco, LLC
LLC (Ltd Liability Corp)
46 N. Washington Blvd. Suite 25b, Sarasota, Florida, United States
Citrus, Products Of Spain, Fruits
"Sarvar" FC
Fayzullaev St, Mustakillikning 7 Yilligi, Uchkurgan, Namangan, Uzbekistan
Grow Cotton, Sell Cotton, Sell Agricultural Products, Fruits, Dried Fruits,
Trading Company
27, Berkeley House, At The Premises Of A. Sherman Admin Ltd. , 15 Hay Hill, , London, United Kingdom
Fruits, Vegetables,
Aryana Trading
Trading Company
Tashkent2, Afrosiab, Tashkent, Uzbekistan
Fruits, Dry Fruits, Nuts And Kernals, Raisins,
Rizhao, Shandong, China, Rizhao, Shandong, China
Garlic, Peeled Garlic, Onion, Ginger, Potato, Dehydrated Vegetables, Fruits, Chinese Tea, Beans, Peanuts, Chestnut, Walnut
Uni Euro Asia
Manufacturer, Trading Company
218, Elkaduwa Road, Ukuwela, Matale, Sri Lanka
Vegetables, Fruits
Harvest Agriculture
18, Rawang, Kuala Lumpur, Selangor, Malaysia
Fruits, dragon fruits, papaya
Zhetysu, 50-21, Almaty, Almatinskaya, Kazakhstan
Trading Company
Rue De L'hotellerie, Caissargues, France
Fruits, Vegetables, Apple, Grape, Peach
Etriby International Trade
Trading Company
Al Riyadh Tower, 535, from Gamal Abd El Nasser Street, ; Alexandria, Egypt
20 12 7183222
Rice, green and dried onion, Fruits, Fruit Juices, and all agricultural products
Manufacturer, Trading Company, Distributor/Wholesaler
Konak, Izmir, Turkey
Vegetables, Fruits, Maternity Clothes, Marble, Stone
4083 April Lane, Sterling Hts, Michigan, United States
Vegetables, Fruits
ISB group
Trading Company
50th Street, Suite E, Panama City, Panama, Panama
Fresh Fruits, Bananas, Fruits, Export
Pastmaster Inc.
Corporation/Limited Liability Company
107belakmor, Richmondhil, Ontario, Canada
Fruits, Vegetables, Other, Import, Export, Join Other Company
Evapen Agencies
Industrial Area, Nairobi, Nairobi, Kenya
Fruits, Grains, Vegetables
Shani Enterprises
Individual (Sole proprietorship)
423 / A / 7, , Withanamulla, Divulapitiya, Sri Lanka
Copra, Coconut Shells, Coir Products, Fruits, Vegitables, Coconut Oil, Coconut Fiber
Trading Company
3 / 245 Dr. Radhakrishnan Nagar, Pitchampalayam Pudur, Tirupur, Tamil Nadu, India
Bananas, Fruits, Tobacco
Karen Turriago ltda
St 18 No. 118-250 Av., Cali, Colombia, Colombia
Fruits, And, Vegetables
Viva-Food Sp. z o.o.
Trading Company
87 / 7 Narutowicz, Lodz, Poland
Fruits, Vegetables, Fresh, Frozen
Mariano Odicio 225-a Miraflores San Antonio, Lima, Lima, Peru
Cotton garments, fruits, herbs
Trading Company
6 Sayed Elbeblawee St. , Abdinn, Cairo, Abdin, Egypt
Fruits, Drinking, Rice
Grameen Kissan Fruits
608 Grohitam Building, Sector 19, OPP Grain Market, Vashi, Navi Mumbai, Maharashtra, India
Fruits, Fruits And Vegetable, Alphonso Mangoes
Handel Obwozny Art. Spoz - Przem
Trading Company
Zebrzydowice 61, Kalwaria Zebrzydowska, Malopolska, Poland
Agricola Forestale PIANURA VERDE
C. Da Cavallino 58, Civitanova Marche, Italy, Italy
Vegetables, Fruits
kanaiyalal company
Trading Company
T / B 108 Anna Fruit Market Koyambedu, Chennaj, Tamil Nadu, India
Trading Company
Calesbergdreef 5, Schoten, Antwerp, Belgium